Questions about our branding irons & leather stamps - and our services - answered here.
Frequently Asked Questions
What format should I upload my design in?
Vector formats such as AI, EPS, SVG, PDF and DXF are preferred as they retain their quality at any scale, however JPEG and PNG files are accepted too. We have graphic design experience and where required will rebuild your logo up to a high quality standard so that the final result is always sharp and accurate.
How long does manufacturing take?
Once your order is in, please allow 2-5 working days for the manufacturing of branding irons and leather stamps, however in many cases we will be quicker than this.
For letter sets, please allow 3-10 working days.
Where do you deliver?
We deliver to the UK, Ireland, USA, Europe, Australia, Canada, New Zealand, Asia and many other parts of the world. If you are unsure please contact us by emailing firstname.lastname@example.org or using the contact form on the website.
I'm not sure if my design is suitable, how can I find out?
Please email email@example.com or use the contact form on the website and we will be more than happy to advise.
Is the electric heater suitable for use on leather?
While the electric heater is perfectly suited to wood branding, we don't recommend the electric heater for use on leather, as it will have a tendency to burn the leather very quickly.
How do I heat my wood branding iron?
We recommend using a propane blow torch, or alternatively our electric heaters. Note the electric heaters are only suitable for stamps 25CM2 (5CM x 5CM for example) and under, and are only compatible with 220-240V power supplies (E.g. UK, Australia, Europe).
How long does an electric branding iron take to heat up?
The heating time of our electric branding irons depends on the size of the branding head. Smaller irons can take 5 minutes to heat up fully, and larger irons can take 20 minutes. Note that irons heated with propane blow torches tend to heat up more quickly.
Do I need to buy a new heater with every branding iron?
Not at all! Our branding irons are modular and can be unscrewed from the electric heaters, so only one heater is required for multiple branding heads.
How do I work out what size I need?
The width and height options for size on the item pages refer to the width and height you would like your design to be when stamped or branded. Please note that we will always keep your design in proportion when scaling it up or down so that everything looks correct.
How long do you hold a branding iron on wood?
The length of time you hold a branding iron on wood will vary depending on the type of wood being branded, and the amount of heat in the iron itself. Typically, the best results are had when holding the iron on the wood for between 2 and 5 seconds. Test on scrap wood and make sure there is enough heat in the branding iron for it to mark wood within this window of time.
Should you wet wood before branding?
We recommend spraying wood with a light mist of water prior to branding. This will help manage the heat coming off your iron and leave a sharper result.
Does leather need to be wet to stamp?
Only veg tanned leather should be dampened prior to stamping, and only the side being stamped should be wet. For other leather types such as chrome tanned and faux leathers, we recommend using an arbor press in conjunction with a heat gun (or hairdryer!) to heat the stamp, so that the leather softens and retains the embossing. A hot stamping machine can also be used with our leather stamps.
Can I hot foil leather with your stamps?
Absolutely! Our stamps feature an M8 threaded hole on the back by default, allowing for integration with many common hot stamping machines by using an M8 threaded bolt or rod to attach the stamp. Some machines feature dedicated stamp holders for this specific purpose. If your particular machine has different requirements please let us know and we should be able to accommodate.
Will I receive a proof of my design?
99% of designs we work with are perfect to make right away, so we do not need to send a proof, however if you would like one we would be happy to accommodate this - simply leave a note when ordering and we will send this across for you when ready.
Can you recommend a leather supplier?
Absolutely! Check out our friends at A & A Crack & Sons